QSR Smart Chain - Kiosks

Self-service is among the top 25 "Eureka moments" of the last quarter century

November 2008 - QSR Magazine - According to a June 2007 study by BuzzBack Market Research, on-the-go consumers prefer to handle an increasing number of transactions through self-service kiosks or other devices. In addition, these consumers are more likely to do business with companies that make it easier for them to do so. This special publication explores why QSR have been slow to adopt, why consumers are turning up the heat and why cash is still king. EMN8 kiosks and customer Margaret LeVecke of MJKL, owner-operator of Carl's Jr. and Hardee’s franchises are featured.

Link to full story