Point and Click

Waiting to order at a quick-service restaurant ranked among consumers’ top five “waits we hate most”

July 2008 - QSR Magazine - Technology puts the responsibility of order accuracy on your customers, freeing your crew to run a profitable store. “They are ordering up and adding more items,” says Boddie-Noell Senior Vice President of Marketing Jerry Allsbrook. Introducing POS-integrated kiosk technology into his restaurants’ operations was a pretty simple matter, Allsbrook says. To get things going, the provider (EMN8) spent a couple of days training the units’ management teams.

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